C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Summary

The Customer Experience Sales Executive is focused on achieving exponential growth for our Customer Experience solutions portfolio. The position will focus on the development of go-to-market plans, pipeline development strategies and bookings growth within assigned region(s). The Customer Experience Sales Executive role is designed to work closely with our Field, Practice, and Services team members along with our Strategic OEM partners to drive sales. Areas of focus include but are not limited to business development, customer positioning, execution, region-based OEM partner strategic relationships and sales of our Customer Experience solutions, including Advisory, Professional, Managed Services and Customer Experience resell OEM portfolio offers.

Essential Functions

Partners closely with Field RVPs (Regional Vice Presidents), Sales Directors, NAMs (National Account Managers) and SA's (Solutions Architects) to build in region pipeline, lead qualified deals and close sales
• Develop sales programs to drive Customer Experience solutions and services pipeline in assigned region(s)
• Develops and maintains strong relationships with key customers at the executive level/Economic Buyers, leveraging highly effective communication skills
• Ensures strong, effective market share of the products and services by providing direction and information on the products and related services
• Develops and maintains technical competency in all Customer Experience related offers through ConvergeOne.
• Analyzes sales records and trends in relation to objectives and competitive activities; takes or recommends necessary corrective action to Director Sales, Customer Experience
• Develops a Business Plan for area of responsibility that is consistent with short-range and long-range company objectives
• Prepares sales forecasts projections monthly
• Keeps Director Sales, Customer Experience informed of economic, customer/competition situations, customer's business issues and interests, and generate a strategy that will achieve business objectives
• Uses partnership programs to support winning customer engagements
• Maximizes success of our offers through constant customer feedback
• Expedites the resolution of customer problems/complaints
• Keeps well informed and educates team on industry changes, participates where possible in organizations directly involved with our primary markets, and continually works to improve sales techniques and sales knowledge
• Keeps advised on company policies, procedures, and objectives, clarifying them with Director Sales, Customer Experience when and if questions arise, and is always prepared to accurately discuss these policies to our customers

Required Qualifications

• Bachelor's degree (Business or Engineering preferred) or equivalent work experience
• 5+ years of sales experience inclusive of Business Application and Cloud Services sales
• Proven communication and sales experience in Business Application and Cloud Services sales
• Broad understanding of the Complex Solution Services design and selling
• Powerful negotiation and persuasive skills coupled with good analytical ability
• Excellent customer interfacing skills with ability to help client's identity current /future needs.
• Creative visionary adept at offering Cyber Security solutions that are competitive in the marketplace
• Strong work ethic with commitment to 'start with Yes' mentality
• Credible communicator with successful interactions at all audience levels
• Knowledge of emerging technologies,best practices, and ability to maximize our portfolio.
• Strong working relationships with multiple Cyber Security OEMs

Desired/Preferred Qualifications

• Prior experience working with an organization similar to ConvergeOne

C1 BENEFITS


* 401(k) Plan (35% match per dollar up to 10%)
* Medical Coverage (3 plan options, no network - all providers are covered, includes comprehensive member advocacy; & Kaiser CA plan option)
* HSA + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision
* FSA Plans
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Long Term Disability
* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance
* Legal/ID Theft Plans
* TeleHealth Options
* Omada Health (healthy living solution)
* Travel Assistance
* Business Travel Accident Coverage
* Employer-paid Pet Telehealth
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Health Advocate
* Volunteer Time Off


Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.

EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Notice of E-Verify Participation

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>

Right to Work

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf