Serving at the first point of contact for customers seeking technical assistance over the phone, email and through our ticketing system. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Manage tickets assigned in a timely manner. Determine the best solution based on the issue and details provided by the customer. Develop/modifying k

Ultratec, Inc., located on the west side of Madison, is the worldwide leader in developing new technologies for the deaf and hard of hearing population. Today, our equipment is recognized as the standard for excellence in text telecommunications. Ultratec, Inc. is actively seeking an ERP Administrator to join our team. This full time position offers a competitive starting

IT Help Desk Technician Location US WI Madison | US WI Oak Creek Job ID 2024 4195 Type Regular Full Time # Positions 1 Category Information Services Overview The IT Help Desk Technician will provide support to users of the organization's technical products or services. This position plays a critical role in ensuring our employees have seamless access to technology, resolv

Manages the prioritization of work on simultaneous projects. Performs intake with business owners and evaluates, prioritizes, and communicates planning. Provides consultation and advice on emerging issues and development by reviewing the roadmap, identifying what is new and upcoming and what is changing and looking at what could be used in the future. Designs, implements,

Work Schedule 100% FTE, days Monday through Friday, 8 00 am 5 00 pm. Applicants hired into this position can work remotely from most states. This will be discussed during the interview process. Be part of something remarkable. Join the #1 hospital in Wisconsin! We are seeking a FIS Business Systems Analyst/ Sr. FIS Business Systems Analyst to Lead and complete regularly s

Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas CI Tech Operations and Investment Services The following are the duties of this position at the full working level. The work of this position requires ensuring the integration of IT programs and services; de

We are looking for an exceptional Systems Administrator to join our multi tenant Hosting team. With this position comes a host (pun intended) of interesting and challenging issues that will test your technical prowess and call for clever, well designed solutions. You'll act as a Systems Administrator within a small, collaborative team that is changing the way some of the

Linux Systems/Site Reliability Engineer Position Summary As a UNIX/Linux systems engineer supporting our internal development and testing systems, you will flex your creativity and technical prowess to support the 9,000+ datacenter housed systems that help Epic improve healthcare delivery for over 72% of patients in the United States, and around the world. While working o

We are seeking smart and friendly computer enthusiasts with a knack for technical troubleshooting to join Epic's Computer and Technology Services (CaTS) team. You will be a go to for all things technical, providing support and designing and implementing solutions for the challenging world of healthcare IT. Your focus will be managing the day to day functions of internal t

We are looking for an exceptional Network Engineer to join our multi tenant hosting team. You'll be instrumental in deploying, operating, and scaling a high performance network that provides world class availability, performance, and security. With this position comes a host (pun intended) of interesting and challenging issues that will test your technical prowess and cal

We are looking for an exceptional Network Automation Engineer to join our multi tenant hosting team. You'll be instrumental in deploying, operating, and scaling a high performance network that provides world class availability, performance, and security. With this position comes a host (pun intended) of interesting and challenging issues that will test your technical prow

Field Service Technician ID 2024 3839 Department Customer Service Position Type Regular Location US WI Madison Job Overview Do you have experience as a general contractor or background working in construction? Are you interested in working for a company that puts your wellbeing first, providing comprehensive benefits starting on your first day, profit sharing, and 401k sa

This position reports to the Manager, Network and Security, in the Office of Informatics and Information Technology at the UW School of Medicine and Public Health (SMPH). This position seeks an enthusiastic individual with a willingness to learn and the ability to take initiative and produce results, who can assist in delivering quality service and effective Networking an

On a day to day basis, you may do the following. Oversee our suite of Microsoft 365 tools, including SharePoint, Teams, OneDrive, and Exchange. Manage various administration portals within our Microsoft 365 ecosystem. Manage user accounts, permissions, and data access within the cloud based Microsoft 365 platform in collaboration with team members. Provide expert technica

Collaborate with other members of the IT department on projects and system improvements, procedures, and standards Emphasize discipline and professionalism in terms of uptime, service, security , and cost Provide on site support for End User computing incidents, fulfill requests and follow change management guidelines , through utilization of the ServiceNow ticketing syst